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Privacy Policy

Data Controllers: Salt City Inn, Little Hotelier, and SiteMinder.

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Purpose of this Policy:

This Privacy Policy outlines how we collect, use, and protect your personal information. We are committed to safeguarding your privacy and complying with applicable data protection laws, such as the General Data Protection Regulation (GDPR).

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Information We Collect:

We may collect the following personal information:

  • Booking Information:

    • Name

    • Contact information (email address, phone number)

    • Payment information (credit card details, billing address)

    • Arrival and departure dates

    • Number of guests

    • Room preferences

    • Special requests

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  • Usage Data:

    • Information about how you interact with our website or services, such as pages visited and links clicked.

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How We Use Your Personal Information:

We use your personal information for the following purposes:

  • Processing Bookings: To complete and manage your booking.

  • Providing Services: To provide you with the services you have requested, such as room accommodations and other amenities.

  • Improving Our Services: To analyze usage data and customer feedback to improve our services and offerings.

  • Marketing and Promotions: With your consent, we may send you marketing communications about our services, special offers, and promotions.

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Data Sharing and Disclosure:

We may share your personal information with the following third-party service providers:

  • Payment Processors: To process payments for your bookings.

  • Booking Systems: To manage your reservations and provide booking services.

  • Other Service Providers: To assist with specific services, such as cleaning, maintenance, or security.

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We will only share your personal information with third-party service providers who have agreed to comply with appropriate data protection measures.

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Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:  

  • Secure data storage and transmission

  • Access controls

  • Regular security audits and vulnerability assessments

  • Incident response procedures

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Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We will then securely delete or anonymize your personal information.

 

Your Rights:

You have the following rights regarding your personal information:

  • Access: You can request access to your personal information.

  • Correction: You can request the correction of inaccurate or incomplete personal information.  

  • Erasure: You can request the erasure of your personal information under certain circumstances.

  • Restriction of Processing: You can request the restriction of processing of your personal information under certain circumstances.  

  • Data Portability: You can request the portability of your personal information.

  • Objection to Processing: You can object to the processing of your personal information on grounds relating to your particular situation.  

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To exercise your rights, please contact us using the information provided below.  

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Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to collect information about your usage of our website. You can manage your cookie preferences through your browser settings.  

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Contact Us:

If you have any questions or concerns about our privacy policy or data practices, please contact us at:

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For Little Hotelier:

Site Minder

privacy.officer@siteminder.com or 1 800 511 6038 if you are in the USA.

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For Salt City Inn:

Front Desk

FrontDesk@SaltCityInn.com or (620) 669-8281

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